A NSW Government website



Connecting care to improve health outcomes for older people living in residential care:

  • P- partnerships in

  • A - aged

  • C - care

  • E - emergency services using

  • I - interactive

  • T - telehealth

How does it work

Visual Telehealth can be used to build on existing Aged Care Emergency (ACE) care models by visually connecting:

  • The Aged care Service in Emergency Team (ASET) nurse
  • The RACF older person who is feeling unwell
  • Their family and carers
  • The RACF staff

​Linking residents to appropriate care.

Minimising disruptions by avoiding unnecessary transfers.

Strengthening partnerships and enhancing communication.

Optimising person and family centred decision making.

Ensuring care is delivered in the right place, at the right time.

PACE-IT information

This short, two-minute film will help you understand how we can further assist residents in aged care connect with acute care in a safe way with visual telehealth consultations.