Health Care Interpreter Service
Available 24 hours a day, 7 days a week.
There is no cost to patients. The service is booked by staff, and to be used in all essential communication.
- Accurate information is transmitted
- Informed consent is obtained
- information is being kept confidential
- Client privacy is protected.
Multicultural Health Liaison Service
- Liaise between Hunter New England Health staff and patients from CALD backgrounds and provide cultural consultations.
- Provide health information to CALD patients. It includes multilingual information.
- Design and deliver community education programs on various health topics.
- Make referrals to external community organisations, CALD support services as well as community members.
- Provide the Mothers Obstetrics and Maternity Program
Refugee Health Service
Free and confidential Refugee Health Clinic and community-based consultations for people who have recently arrived from overseas for humanitarian reasons.
The services provided include:
- Nurse-led assessment and screening
- Medical consultations
- Health education and information
- Referrals to other specialist services where required
- Dental referrals
June 2023 - World Refugee Day, Multicultural Primary Care Cancer Forum, Yaani, HIV Testing Week, Shakespear's insults
May 2023 - HETI Training, Deaf Patient Engagement, Ezidi New Year, What's in a Name - Chin of Myanmar, Arabic Words of Love
April 2023 - Sri Lankan names, Promaja, Medical Student Reflections, Your Practice Bag
March 2023 - Lunar New Year, Ramadan and date fruit, Culturally safe health care for refugees, Oral Health videointerpreting
December 2022 - Ta'arof, Refugee Health Plan, Elizabeth Grist Christmas Story, HIV Awareness, JEV, Baklava
November 2022 - CALD Carers, Oubaitori, Medical Student Reflections, Vaping Toolkit, Warda Ali
October 2022 - Celebrity Interpreters and Language Awareness, Bilingual Clinician story, The Sanskrit Story, End of Life training
September 2022 - Multicultural Health Week, Shingi Chando, BreastScreen, Pakistani Truck Art
August 2022 - Coercive Control Resources, Chinese Names, English language oddities, Armidale Care Navigation, Medical Student Reflection
July 2022 - Census 2021, Medical Student Reflections, HNE Med Supplies to Ukraine, What's in a Name, CALD Communities & Health Research
June 2022 - Deaf Awareness, Cancer Screening, Welcome HCIS Manager Trish Owen, Multicultural Service Expo 2022
March 2022 - The Premiers Awards, Ezidi voices, CALD Assist, D&A issues of Refugee Youth, retiring HCIS Manager Therese Morris
December 2021 - Christmas update from Elizabeth Grist, BreastScreen, Forensic Medicine, Booking Office update
November 2021 - COVID19 update, Medical Student Reflections, HNE Oral Health, CALD Assist, Jiting Pan
July 2021 - NAIDOC Week Special Edition, Mother Tongue, Indigenous Sign Language, Uluru Statement from the Heart
June 2021 - Refugee Week, Multicultural COVID19 Research, Tibetan Patient Experience, Titus Alias, Farewell to Bing and Bessie
May 2021 - Clinical Supervision, Persian, Afghan Patient Experience
April 2021 - Ramadan, Interpreter Research, Thai Patient Experience, Diversity in Clinical Trials
March 2021 - Chinese, CALD Assist, Cantonese Patient Experience, Vince Wang
February 2021 - Refugee Health, Swahili, Joy Harrison, Happy Year of the Ox
December 2020 - CALD Assist, Linguistics Arabic and English, Alison Tonga
November 2020 - COVID19 Research, ED Interpreter Use, Nafi Ghafournia
October 2020 - Patient Care Board Interpreter Label, Italian, Oncology, Draga Majurovski
September 2020 - Multicultural Health Week, Auslan, Deaf Patient Experience, Maggie (Jinmei) Sun