What to expect in the Intensive Care Unit (ICU)
The Maitland Hospital Intensive Care Unit (ICU) is a specialty area of the hospital where we care for the sickest patients. Caring for our patients and their family and friends is very important to us.
We understand that visiting the ICU can be overwhelming and confusing for anyone. We hope that the information we provide helps explain some of the things you may come across in the Intensive Care environment.
The Intensive Care Unit is located on Level 1.
Enter through the Main Entrance, continue straight ahead until you arrive at the lifts on your right.
Take the lifts to Level 1 and follow the signs when you exit to the Intensive Care Unit (ICU).
What can I bring in ?
A bag of basic toiletries always helps us out – a toothbrush, some toothpaste, shampoo, deodorant, some body moisturiser and comb or hair brush.
Personal items such as reading glasses, hearing aids, dentures and home sleep apnea devices (CPAP) are encouraged if the patient uses them.
Providing well-fitting shoes will also help us walk your loved one safely when they are well enough. If your loved one has any specialised mobility equipment such as walking aids or wheelchairs, please advise the Nurse Team Leader to discuss whether this equipment is required whilst they are in ICU.
If your loved one has been here awhile, a favourite book, a magazine or the paper may also be appreciated.
Phones and flowers
Did you know flowers can be an infection risk to our already sick patients? We always have patients in the Intensive Care with lung infections, asthma or pneumonia and the pollens from flowers can make their condition worse. Please feel free to bring in personalised items such as a card, drawing or photo instead.
We do also ask your phones are either off or on silent mode whilst visiting. We ask that mobile phones only be used outside of the ICU bed space. Talking on mobile phones inside ICU can be distracting for staff and people naturally speak louder which can be unsettling for patients and those around.
Food and drink
If your loved one is able to eat and drink, please feel free to bring them in something that you know they would like to eat. Please just bring one meal/drink at a time, as we have very little fridge space to store food. Make sure though, that you check with the nursing staff that eating and drinking is OK first. Lots of our patients are not allowed to eat and drink, even though they may look like they can.
We may also ask that you refrain from eating and drinking yourself in the unit as spills happen easily.
ICU waiting room and bereavement room
These spaces are available for the visitors of all patients in ICU, and are not to be used for accommodation purposes. Contact numbers for local accommodation is available upon request.
For your convenience, we have tea/coffee making facilities and a microwave available for our visitors.
Equipment used in the ICU
If you have any questions or concerns regarding the equipment in use ask staff for more information.
The aim of our service is to stabilise our patient’s condition before transferring them to general surgical/medical or maternity units for ongoing observation and care prior to discharge.
Staff that work in ICU
Care in the ICU is provided by an experienced Intensive Care health team in collaboration with the Medical Officer/ doctor who admitted you to the Maitland Hospital.
Each patient usually has a dedicated nurse to look after them and check the equipment in use.
The Intensive Care team includes:
- Speech Pathologists
- Social workers
- Occupational Therapists
- Support staff including food services, cleaning, administration.
Making your Stay with Us Safe
Scan the QR code (will need to be added) with your smartphone or device to view “Making Your Stay with us Safe” video. If you don’t have a device, pamphlets on “Making Your Stay with us Safe” are available within the ICU upon request.
Intensive Care Treatment Program
The Intensive Care Treatment Program provides more information on the care we provide in ICU.
Scan the QR code ( need to add) to view this resource. If you don't have a device, booklets are available within the ICU upon request.