Patient and Visitor Information

John Hunter Hospital is located on Lookout Road in the suburb of New Lambton in Newcastle.

The hospital is located across 3 levels.

There are two large public car parks located on John Hunter Hospital Campus. When entering from the main road, follow the blue 'P2' or 'P6' signs.

Car park 2 is a single level car park. This car park is the main visitor parking and ideal for Emergency Department and Children's Hospital. It is open 24 hours/day.

Car Park 6 is a multi-storey care park. This car park is ideal for JHH Outpatient appointment attendances. The entrance to this carpark closes at 5pm. Exiting the car park is possible anytime, except weekends and public holidays when closed. Maximum Height 1.90m.

Parking on the John Hunter Hospital campus is charged by an hourly rate.

Concessions are available for disabled and concession card holders.

If you have any concerns or queries about parking, please speak directly with the staff in the car parking booth in the main visitor car park.

Parking Fees as of 27/4/23 - please note that this can be subject to change at any time. The current fees are on display at entry to the car park.

• First 20 mins - Free
• 20mins - 1hr - $2.50
• 1-2 hrs - $5
• 2 - 3 hrs -= $7.50
• Over 3 hours - $10
• Lost ticket - $10

Concession fees:

• 0-3 hours- free
• 1 exit only - $5.60
• 3 day ticket - $11.30
• 7 day ticket - $22.60

Disabled Access

John Hunter Hospital is fully accessible for anyone with a disability. Limited free disabled parking is available just past the main hospital entrance. A number of disabled parking places are also available with ramp access to the hospital in the main visitor car park.

The John Hunter Hospital is serviced by bus numbers 13, 11, 26 and 42, all of which all stop at the main entrance of the hospital. For timetables, please refer to the Newcastle Buses website. If you prefer to travel by taxi, you can book your trip on the Newcastle Taxis Website or call 132 227.

Updated 2/09/24

With a decrease in COVID-19, Influenza and other respiratory illnesses across the community and within John Hunter Hospital Campus, the facility has transitioned to a 'foundational risk level'.

This means:

• Patients and visitors are not required to wear a mask in the hospital.
• Patients with a suspected or confirmed respiratory illness are to wear a surgical mask on presentation to the hospital.
• Vulnerable patients (examples include but not limited to immunocompromised, immune deficiency, transplant patients) are encouraged to wear a surgical mask which in the hospital.
• Healthcare workers in the Emergency Department will be required to wear surgical masks and safety eye wear
• Please do not visit the hospital for at least seven days if you have cold or flu symptoms such as a cough, fever, sore throat or runny nose. If you must visit, you will be required to wear a mask.
• If you think you may have been exposed to someone with COVID-19, please do not visit friends or family in hospital for 7 days after you were exposed. This helps protect patients and staff against getting infected.
• If the person you wish to visit has COVID-19, your request will be clinically assessed. Some restrictions may apply.

Please note, that these guidelines are subject to change at any time in response to local COVID-19 outbreaks. Restrictions may include limiting how many visitors a patient can have and increasing the use of personal protective equipment (PPE), such as masks. In such instances, hospitals will apply care and compassion as much as possible.

Thank you for your understanding.

Visiting Hours

Generally, visitation is allowed between 8am to 8pm 7 days a week. There is a patient rest period between 1pm - 3pm where visitors are restricted to allow patients to rest and recover. Please speak to the ward directly regarding any questions about visiting hours.