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Meet the 2024 Hunter New England Health Excellence Awards Winners

This year, we received well over 60 nominations from colleagues and teams right across our District, showcasing the immense talent and innovative thinking we have in our workforce.

Following a comprehensive judging process, below are the winners of our 2024 Excellence Awards. Congratulations to all!

Individual Achievement Award Winners

Staff Member of the Year

The Staff Member of the Year Award is proudly sponsored by HESTA.

HESTA is a specialist industry super fund with deep connections to health and community services and those who, like them, make our world better.

‘Super with impact’ is the positive outcome we create by supporting our members to face the future with confidence, being a gutsy advocate for a fair and healthy community, and delivering investment excellence with impact.

Volunteer of the Year

The Volunteer of the Year Award is proudly sponsored by Telstra.

Telstra believes it’s people who give purpose to our technology. So we’re committed to staying close to our customers and providing them the best experience. And delivering the best tech. On the best network. Because our purpose is to build a connected future so everyone can thrive.

High Value Health Care Award Winners

Patient Safety First

The Patient Safety First Award is proudly sponsored by Telstra.

Telstra believes it’s people who give purpose to our technology. So we’re committed to staying close to our customers and providing them the best experience. And delivering the best tech. On the best network. Because our purpose is to build a connected future so everyone can thrive.

Excellence in Aboriginal Healthcare

The Excellence in Aboriginal Healthcare Award is proudly sponsored by Telstra.

Telstra believes it’s people who give purpose to our technology. So we’re committed to staying close to our customers and providing them the best experience. And delivering the best tech. On the best network. Because our purpose is to build a connected future so everyone can thrive.

Transforming Patient Experience

The Transforming Patient Experience Award is proudly sponsored by Telstra.

Telstra believes it’s people who give purpose to our technology. So we’re committed to staying close to our customers and providing them the best experience. And delivering the best tech. On the best network. Because our purpose is to build a connected future so everyone can thrive.

People and Culture

The People and Culture Award is proudly sponsored by LeasePLUS.

LeasePLUS is one of Australia’s leading providers of novated lease services. Every day, public health, charity, not-for-profit, rebatable and government organisations entrust us with their employee’s vehicle leasing needs.

Environmental Sustainability

The Environmental Sustainability Award is proudly sponsored by Turner & Townsend.

Turner & Townsend are a global professional services company with over 12,000 people in 49 countries. Collaborating with our clients across real estate, energy and natural resources, and infrastructure, our expert people and data intelligence make us a trusted advisor to clients, supporting sound investment and business decision making.

Our core capabilities include project, program and cost and commercial management, health advisory, strategic facilities management, and equipment and technology consultancy. With our global reach and local intelligence, we are equipped to build delivery teams that are informed by global best practice.

We are long time partners with Hunter New England Health having project managed the delivery of the New Maitland Hospital and are currently project managing the development of the Cessnock Hospital and Maitland Mental Health Rehabilitation Centre.

Our commitment to the Newcastle region will expand later in 2024 with the opening of a permanent Newcastle office. This signifies our commitment to create local jobs and support our clients to deliver transformational outcomes for the local community.

Excellence in Multicultural Healthcare

The Excellence in Multicultural Healthcare Award is proudly sponsored by Microsoft.

Microsoft is the leading platform and productivity company for the mobile-first, cloud-first world, and its mission is to empower every person and every organisation on the planet to achieve more.

Excellence in the Provision of Mental Health Services

The Excellence in the Provision of Mental Health Services Award is proudly sponsored by Eagers Automotive.

Eagers Automotive Limited is the leading automotive retail group in Australia and New Zealand, with a long and proud history of more than 100 years.

Our name was changed to Eagers Automotive Limited from A.P. Eagers Limited in 2020 following our acquisition of the listed Automotive Holdings Group Limited (AHG). This new name better reflects our position in the automotive industry and recent growth, whilst also maintaining a connection to our foundation.

Eagers Automotive Newcastle employs over 600 local people and we represent the largest range of automotive passenger and commercial brands throughout Newcastle, Lake Macquarie and the Hunter Valley. Our franchises include Audi, GMSV, Isuzu Ute, Kia, LDV, Mazda, Mitsubishi, Nissan, Peugeot, Subaru, Suzuki, Skoda, Toyota and Volkswagen.

Eagers Automotive dealerships offer an extensive range of services, including new vehicle, demonstrator, fleet sales, complete vehicle finance options, with competitive insurance policies and the largest selection of used vehicle in Newcastle, Lake Macquarie and Hunter area.

AHG Newcastle recognises the importance of supporting and giving back to the community. Each year all our dealerships proudly support a number of charities and sporting groups in their local areas.

Keeping People Healthy

The Keeping People Healthy Award is proudly sponsored by QBE.

QBE Australia is part of the QBE Insurance Group, an international insurer and reinsurer headquartered in Sydney with offices across all states and territories. At QBE we’re driven by our purpose – enabling a more resilient future – and our vision – to be the most consistent and innovative risk partner.

We provide a broad range of insurance products and risk management solutions to personal, business, corporate and institutional customers. From car and home insurance, to tailored business packages and specialist cover for industries such as aviation and farming.

We don’t simply offer insurance. We’re all about the before and after – helping our customers to protect and prevent against the ‘what ifs’ and being there to support if things go wrong.

Health Innovation

The Health Innovation Award is proudly sponsored by Aware Super.

Aware Super won the 2024 Super Fund of the Year and Pension Fund of the Year at the prestigious Chant West Awards – the first time one fund has won both the flagship awards in the same year.

The awards reflect the extensive benefits for members (including over 10,000 HNELHD staff) that have flowed from the fund’s significant growth and a comprehensive digital transformation program, Aware Super won four awards in total at the event. The third largest fund with $175 billion funds, was also named Best Fund: Investments and Best Fund: Insurance.

Our heritage as the fund for all NSW Health workers persists and underpins our purpose today.

As one of Australia’s largest super funds that proudly represents those who care, nurse, teach, respond and help others in our communities. We’re entirely dedicated to their needs, their goals and their futures.

Our members work in roles that breathe life into their communities. They expect us to do the same – redefining what super can be and do for members and the wider community.

We’re recognised as a leader in responsible investing through our awards, memberships, and involvement with global initiatives, collaborating with a common purpose to deliver strong, sustainable financial outcomes for our members.

We’ve made our members a promise: to do well for them by doing good for all.

To find out more, visit aware.com.au or call 1300 650 873.

Health Research

The Health Research Award is proudly sponsored by University of Newcastle.

At the University of Newcastle, we’re dedicated to outstanding education and research. We’re proud to be ranked in the top 175 universities in the world, in the top 30 universities globally for impact and in the top 50 universities globally in nursing, which encompasses midwifery, public health and nutrition.

Our degrees are shaped around flexible and transferable skills, work placements and entrepreneurial opportunities. Across our campuses in Newcastle, the Central Coast, Sydney and Singapore, the University of Newcastle enrols more than 37,000 students from diverse backgrounds, with a focus on equity and developing the world’s next generation of socially-oriented leaders, entrepreneurs and innovators. We are fully committed to building on our strengths in Indigenous higher education and providing a supportive space for our Indigenous students and communities.

We are global leaders in health and medical research. In partnership with the Hunter New England Health Local Health District and the Hunter Medical Research Institute, our University helps deliver world-class translational research that improves the health of our local communities.

Chief Executive's Award

The Chief Executive's Award is proudly sponsored by Hunter New England Local Health District.

Finalists

INDIVIDUAL ACHIEVEMENT AWARDS

Staff Member of the Year

  • Dimity Merrick – Paediatric Social Work, John Hunter Children’s Hospital
  • Jeanette Lacey – Medical Services, John Hunter Hospital
  • Helen Adams – Palliative Care, Belmont Hospital

Volunteer of the Year

  • Virginia Slatter – John Hunter Children’s Hospital
  • Eddie Whitham – Multicultural Access Committee, Tamworth Hospital
  • Fay Smith – Volunteer Auxiliary, Belmont Hospital

HIGH VALUE HEALTHCARE AWARDS

Environmental Sustainability Award

  • Creating a Culture of Sustainability at Tamworth Hospital – Administration and Work Health and Safety, Tamworth Hospital
  • Gloves Off: Clean Hands, Safe for All – Infection Prevention Service, John Hunter Hospital
  • Outfits to Fitouts – Allied Health, John Hunter Hospital, and Rankin Park Centre

Excellence in Aboriginal Healthcare Award

  • Little Ears, Deadly Care – Ear, Nose and Throat Outpatients Service, John Hunter Hospital and Audiology Service, John Hunter Children’s Hospital
  • Belmont Hospital's Cultural Garden – Belmont Hospital

Excellence in the Provision of Mental Health Services Award

  • Supporting Mental Health in Residential Aged Care – Older People’s Mental Health Service
  • The Farmgate Support Program – Mental Health Services
  • Dhuruulin Yabangka Yimamulin ‘Leading the Way to Healing’ – Mater Mental Health Centre

Excellence in Multicultural Healthcare Award

  • Interpreting Oral Health – Virtually! – Oral Health Services
  • Embedding Health Equity in Regional Settlement – Multicultural and Refugee Health Services
  • A Video Paints a Thousand Words – Multicultural and Refugee Health Services

Health Innovation Award

  • Enhanced Prehospital Acute Stroke Triage – Acute Stroke Service, John Hunter Hospital
  • An Open Door: A Crisis Response to Violence, Abuse and Neglect in the Emergency Department – Violence, Abuse and Neglect, Tamworth Hospital
  • Impact of the District’s Outpatient Telestroke Network – Acute Stroke Service, John Hunter Hospital

Health Research Award

  • Building Cancer Research Capacity in a Rural Area – North West Cancer Centre, Tamworth Hospital, and Clinical Trials and Research

Keeping People Healthy Award

  • Mobile Dental Van Program: A Vehicle for Change – Oral Health Services
  • The Family Care Cottage ‘Walking Group’ – Family Care Cottage, Children, Young People and Families
  • Morisset Menu Revamp: Elevating Consumer Care – Psychiatric Rehabilitation Services, Morisset Hospital

Patient Safety First Award

  • What’s in a Call? The Impact of Follow-up Phone Calls – Research Centre, Nursing and Midwifery
  • Second Wave: Overdue Surgery Recovery – Patient Services, Tamworth Hospital

People and Culture Award

  • Reducing Aggression and Violence within the Peel Sector – Administration and Work, Health and Safety, Tamworth Hospital
  • Expansion: Diabetes Alliance Program Plus – Diabetes Alliance Program Plus
  • Rural Generalist Program – Allied Health

Transforming Patient Experience Award

  • All Together Now: Coordinating Care for Kids – Clinical Practice Improvement and Innovation Unit, Children, Young People and Families
  • I Can Finally See My Diabetes – Integrated Chronic Care for Aboriginal People Program
  • Reuniting Tiny Babies and Families in the Home – Neonatal Services, John Hunter Children’s Hospital