​Development & Training Opportunities


The following is a list outlying courses and resources to assist with quality improvement projects and building innovative research capacity. 

Aboriginal Health & Medical Research Council of New South Wales

Accelerated Implementation Methodology (AIM)

AIM is a 2 day face-to-face program on how to improve the success rate of your projects by overcoming personal and cultural barriers to change. This is a practical action-based session and learning is dependent upon participants already being knowledgeable and/or experienced in project management and being currently involved in planning the implementation of a change. Enrol via HETI Online.

Agency for Clinical Innovation Centre for HealthCare Redesign

The ACI’s Centre for Healthcare Redesign (CHR) provides a state-wide Graduate Certificate program in redesign to support health professionals in achieving the Triple Aim of simultaneously improving the health of the population, enhancing the experience and outcomes of the patient, and reducing per capita cost of care for the benefit of communities.  If you are considering applying for the Grad Cert program please Contact Us

Clinical Practice Improvement Program

Clinical Practice Improvement (CPI) Training Program provides a framework whereby clinicians can undertake a comprehensive diagnostic of the causes of process failures which lead to inefficiencies and/or patient harm and design solutions to continuously improve care for patients.

Visit HNE Clinical Practice Improvement resources for clinicians to improve quality of care delivered and improve patient outcomes.


HNE Library Services

The HNE Health Library network is made up of seven libraries located in hospitals at Armidale, Belmont, John Hunter, Maitland, Mater, Tamworth, and Taree. HNE Health Libraries provides:


Face to face training for individuals or groups can be tailored to your needs, topics covered include:

  • Database searching

  • Undertaking a literature review

  • Accessing full-text articles

  • Using Endnote for reference management.

Training can also be provided in the Library, in your workplace, or remotely via Bridgit. Some training resources are also available from the Library’s website

Literature Search Consultations

The Library can assist with:

  • Appropriate database selection

  • Developing a search strategy

  • Customising and conducting a search across relevant databases

  • Managing results using Endnote

For those undertaking an innovation scholarship project, developing a guideline, undertaking a systematic review or meta-analysis, or for higher degree students, Librarians can support you or your team in the following ways:

  • Develop and refine review topics

  • Identify existing systematic reviews on a topic

  • Recommend appropriate databases

  • Review existing search strategies

  • Develop search strategies for each database

  • Execute searches across multiple databases

  • Document search strategies

  • De-duplicate and provide citations in Endnote

  • Assist with locating full-text articles

  • Provide a narrative of the search methodology

  • Update searches as required

HNE Health’s Organisational Capability and Learning Unit (OC&L)

HNE Health’s Organisational Capability and Learning Unit describes a range of capability development programs including:

Health Education and Training Institute (HETI)

Health Education and Training Institute (HETI) Online is the state-wide web-based Learning Management System (LMS) that delivers and tracks learning or training for New South Wales Health employees.
Examples of available courses include:

  • Project Management

  • Working with consumers and communities

  • Writing briefing notes and letters

NSW Health GEM eLearning

GEM is an online eLearning platform offering a range of interactive short courses on various topics for NSW Health staff. All HNELHD staff can self-register on the GEM eLearning site to participate in training. Topics include:

  • Redesign Methodology

  • Project Management

  • Emergency Management

  • Clinical Practice Improvement Methodology

  • Patient Flow  

  • Patient and Carer Experience