​Multicultural Health Liaison Program - Acute Care

The Multicultural Health Liaison team in Acute Care support staff who care for patients from culturally and linguistically diverse backgrounds (CALD) and the Deaf.

Their role includes

• Visiting patients in the wards 

• Checking that CALD patients and the Deaf understand diagnosis and treatment

• Checking that professional health care interpreters are booked as required by NSW Health policy directives

• Verifying documentation in relation to the attendance of interpreters

• Providing cultural support for patients whenever appropriate

• Checking patients’ satisfaction with care provided

• Providing staff with information and contact details relating to available multicultural materials and support networks.​

Contact the Multicultural Health Liaison Acute Care team 

• Greater Newcastle Acute Hospital Network
  Telephone: 4921 4497

• Maitland, Lower and Upper Hunter
  Telephone: 4939 2406

• Armidale Hospital
  Telephone: 6776 1205

• Tamworth and Taree Hospitals 
  Telephone: 0411 480 231