Patients & public
Media & publications
Working With Us
The Australian Charter of Healthcare rights (second edition) describes the rights that consumers, or someone they care for, can expect when receiving health care. These rights apply to all people in all places where health care is provided in Australia.
Partnering with Consumers National Standard - Action 2.3 (Australian Commission on Safety and Quality in Health Care) Action 2.3 requires the health service organisation to have a charter of rights that is:
The intent of this action is that consumers are provided with information about their healthcare rights.