Communication about health and health care - Resources and tools


Links for all visitors

Plain Language Resources:

Health Literacy Websites:

  • Health Literacy Universal Precautions Toolkit (The Agency for Healthcare Research and Quality)
    This Toolkit can help reduce the complexity of health care, increase patient understanding of health information, and enhance support for patients of all health literacy levels.
  • Health Literacy Information (Clinical Excellence Commission, NSW Health)
    This website has links to tools and resources that can help identify and remove barriers for patients, families and carers to become active partners in their health care.
  • Health Literacy Hub (Western Sydney Local Health District and University of Sydney)
    This Hub hosts online health literacy resources with the aim of making it easier for consumers to find and understand health-related information, to be able to make the best decisions about their health. For health professionals, the Hub provides access to resources on health literacy and practical tools to aid communication with patients and the public.
  • Illawarra Shoalhaven Local Health District health literacy resources (Clinical Excellence Commission, NSW Health)
    Illawarra Shoalhaven Local Health District has developed local resources to help staff to develop consumer friendly information that meets the principles of good health literacy. These resources are shared on the Clinical Excellence Commission website.